The CRM that learns your floor — and works it.
Not a dashboard with a chatbot bolted on. Gladius runs on GladiusMind — a self-learning engine that ranks every lead, drafts the follow-up your closer would send, and retrains on your store's wins every night. It drafts everything. It sends nothing — that's hard-capped, not a setting. Built by someone who spent eight years selling and desking deals on the floor.
The only CRM that protects the deal.
A deal you can't see is a deal you can't save. Seven role-scoped Pulse boards, all fed by one live event stream — every greeting, write-up, demo, T.O., and F&I hand-off the moment it happens — so nothing slips while nobody's looking. A BDC manager watches response clocks and SLA breaches. A rep watches their own commission tick up. The GM sees the whole floor at a glance. This is the real product below — running live, not a screenshot.
One brain. Two faces.
Onyx and Lumi aren't two products stitched together — they're the same self-learning intelligence, GladiusMind, wearing two faces. Every store picks which one runs the floor. Switch personas in Settings and every draft, brief, and follow-up carries the new voice instantly.
Onyx
Reads the floor in real time, ranks the leads that matter, and drafts the next move before a manager has to ask. Built for the dashboard, the deck, and the Pulse boards — the part of the day that runs on numbers.
Lumi
Same brain, same memory, tuned warmer — for BDC teams who live in the inbox. Every reply reads like your best closer wrote it, because the model learned from the ones who did.
Not a tour. The actual software.
Every panel below is the live CRM itself — the same build our stores run — deep-linked to a real role and view. Click in, scroll around, and walk the parts of the day that decide the month.
One thread per customer. Every channel in it.
SMS, email, voicemail, web — stitched into one unbroken thread per customer, in order, so nothing said on one channel gets lost on another. Onyx reads the whole history and drafts the reply; a person always hits send. No AI ever reaches your customer unattended.
- Draft-with-Onyx in one tap, tuned to the customer's history
- Channel filters, suggestion chips, voicemail playback inline
- Consent + quiet-hours enforced before anything sends
The deals going cold, surfaced before they do.
Onyx watches every open deal for the signals that mean it's slipping — customer gone silent, stuck in stage, aging past its window — and flags it in coral on the board while there's still time to re-engage and save the gross.
- Stage pills move the deal and log it in one motion
- Next-best-action on every rotting deal, with talking points
- Equity mining flags customers who can trade up right now
Pencil a deal your customer can actually read.
Three payment scenarios side by side, Florida tax math baked in, and a clean comparison link the customer can open on their own phone. The lender rail — RouteOne and Dealertrack via 700Credit — runs off the same deal record, so nothing gets re-keyed.
- Credit app encrypted at rest, secure-link e-sign on the customer's phone
- OFAC + Red Flags screens fire automatically on submit
- Adverse-action notices generate with specific Reg B reasons
A model that red-teams itself every night.
"AI-powered" is a badge anyone can print. This is the mechanism: three named systems in a loop that makes the model sharper while your store sleeps.
GladiusForge trains on your floor
Every won deal, saved lead, and closer-grade reply from your floor becomes training signal — nightly, on your store's own data, not a generic corpus scraped from the internet.
GladiusStrike red-teams the result
44 attack engines stress-test the new model overnight — probing for weak drafts, bad lead calls, and edge cases — before it's ever trusted anywhere near a customer.
Onyx ships the sharper version
Only what survives the attack ships. Your floor opens the day on a model that's measurably sharper than yesterday's — no vendor ticket, no prompt-tuning, no waiting on a roadmap.
Self-learning vs. rules with a chatbot taped on.
Most dealers are sold "AI-powered" CRMs that are really rules-based bots with a generic chatbot bolted on. Here's what that actually means versus a model that learns your floor.
See Gladius run your store.
A 30-minute demo on your real data — not a canned deck. We'll rank your open leads live, show you the deals rotting in your pipeline right now, and let you drive the product yourself.
Book a demo →Hey — I'm Onyx.
I run the floor at Gladius CRM. Ask me how the product works, what makes GladiusMind different, or anything about dealer operations. I'll give you straight answers.
