Every dealer rooftop runs a different stack. VinSolutions on one. CDK Elead on another. DealerSocket on the next. Two are still on Reynolds and the data only comes out on Tuesdays. Every CRM has different fields, different webhooks, different lockouts. Lead vendor APIs change without notice. Routing breaks at 8am and nobody knows whether it’s your fault, the vendor’s fault, or the dealer’s fault — and while you sort it out, the dealer is losing leads.
Most agencies we’ve talked to have a part-time ops person whose whole job is reconciling — pulling reports out of five CRMs, mapping them to one spreadsheet, and trying to tell a coherent story about whether the paid spend actually produced cars sold. The reporting layer is held together with VLOOKUPs and prayer.
We built this platform to be the one your agency actually wants to integrate with. Not because we’re going to replace every CRM your dealers run on day one — that’s not how it works — but because when a dealer in your bookdoes migrate, the integration on your side should take an afternoon, not a quarter.