01
One MSA covers every store
One signed master agreement covers every rooftop the group owns today. New acquisitions delta-add to the same contract — no parallel paper, no separate billing vendor, no per-store re-negotiation.
Gladius
LoadingBuilt for dealer groups running 5–300 stores.
The group’s hidden cost
Every rooftop in a group typically runs eight to twelve vendor contracts of its own. CRM, BDC, chat, call tracking, digital retail, reputation, video walkaround, payments, DMS integration, lead aggregator, detail vendor, service scheduler. Multiply that by every store you own — that’s 80 to 360 vendor relationships across a 30-rooftop group, each with its own contract renewal, its own breach disclosure, its own price hike letter, its own permission model, its own outage page.
The integrations between them are brittle by design. When the lead-aggregator API changes, leads stop landing in two stores and nobody notices for a week. When the BDC vendor upgrades their dialer, three stores lose call recordings. The data is fragmented across the network — there is no clean cross-store benchmark of speed-to-lead, F&I attach, comeback velocity, or gross PVR, because every store stores those numbers in a different schema, in a different vendor’s warehouse, behind a different login. The group office spends more time reconciling than operating.
What changes with Gladius
01
One signed master agreement covers every rooftop the group owns today. New acquisitions delta-add to the same contract — no parallel paper, no separate billing vendor, no per-store re-negotiation.
02
F&I attach by store, speed-to-lead by store, comeback velocity by store, gross PVR by store — same schema, same dashboard, same definitions. The group office stops reconciling and starts ranking.
03
When a playbook wins at one rooftop — a follow-up cadence that lifts appointment-set rate, a script that pulls in more F&I — the platform surfaces it to peer stores as a recommended pattern. Winning playbooks move horizontally instead of dying inside one GM’s head.
04
When one store in the group sees a new attack pattern, every other rooftop hardens in under 30 seconds. AWAIS is our Autonomous Web Application Intelligence System — public mesh + incident log at /awais/mesh.
05
Every rooftop in the group writes against the same Postgres schema, with multi-tenant isolation enforced at the database layer. The group CFO can pull a true cross-store dataset for OEM audits, lender audits, or internal QBRs in a single query. No VLOOKUP layer, no vendor-warehouse export fees, no per-store schema drift.
Pricing · per-rooftop tiers
Same three tiers every dealer sees on /pricing. Group discount tiers apply on top.
Starter
$999/mo per rooftop
Independent rooftop. Full platform, single store.
Professional
$1,997/mo per rooftop
Multi-lot — most common group tier.
Enterprise
$3,497/mo per rooftop
Unlimited users, dedicated CSM, OEM reporting.
Group discount tiers
Discounts apply against the per-rooftop tier the group standardizes on. Documented in the MSA — these are public promises, not negotiation theatre.
5 – 9 rooftops
Tier 015% off
Group MSA. Single billing entity. Shared user directory.
10 – 24 rooftops
Tier 0210% off
Group MSA + quarterly business review with the founder.
25 – 49 rooftops
Tier 0315% off
Group MSA + named CSM + integration engineer assigned to the group.
50+ rooftops
Tier 04Custom contract
Custom pricing + dedicated CSM + joint roadmap input + private engineering Slack.
Example math
10 rooftops · Professional · 10% off
10 × $1,997 = $19,970
− 10% group discount
= $17,973 /mo
One MSA. One invoice. One CSM. Quarterly business review with the founder.
25 rooftops · Professional · 15% off
25 × $1,997 = $49,925
− 15% group discount
= $42,431 /mo
Named CSM + integration engineer assigned to the group. Acquisitions delta-add at the same tier.
50+ rooftops
Custom contract
Custom pricing + dedicated CSM + joint roadmap input + private engineering Slack. Quarterly principal-to-principal calls.
Math reflects per-rooftop tier prices at signing (Starter $999 / Professional $1,997 / Enterprise $3,497). A group may standardize on any single tier, or mix tiers across rooftops — discount applies against the aggregate.
Migration playbook · typical
The phases below describe the typical cadence — not a guaranteed calendar. Migration speed depends on DMS integration, lead-source list, and the group’s own change-management bandwidth. We tell you where we are at every weekly check-in.
Day 0 – 30
Two or three pilot stores cut over with full hand-holding. DMS integration validated end-to-end. Lead sources reconfigured. Baseline metrics captured pre-cut so the group can measure lift honestly. The pilot stores define the success metrics for the rest of the rollout.
Day 30 – 90
Pilot learnings codified into a per-store playbook. Roll proceeds wave-by-wave — typically the next third of the group goes live in this window. Group dashboard becomes the operating dashboard for the principal and CFO.
Day 90 – 180
Remaining stores cut over. Legacy CRM contracts wound down on their renewal calendar. Group migration team hands off to the named CSM. By Day 180 the group is fully on the platform with a single MSA and a single dashboard.
The group migration team
One named CSM. One integration engineer. Weekly principal check-in with the founder for the first 90 days. After Day 90, founder check-ins move to monthly, then quarterly. The group always has a direct line to the founder.
CFO risk mitigations
Concern
Answer
Postgres-portable schema. On written request, the group receives a full database dump — schema + data — at no extraction fee. The data is yours and we don't hold it hostage.
Concern
Answer
72-hour breach notification SLA in the MSA, not buried in an exhibit. CDK June 2024 is the receipt of what happens when a CRM hides for two weeks. We won't.
Concern
Answer
FTC Safeguards compliant today. GLBA compliant today. SOC 2 Type II in progress (audit firm engaged). State-law posture: CCPA / CPA / VCDPA / CTDPA mapped per release.
Concern
Answer
Flat per-rooftop pricing. No per-screen, no per-user-over-N, no per-feature surcharges, no document-storage tiers, no API-call ceilings. The number you sign is the number you pay.
Concern
Answer
Quarterly principal-to-principal calls with Ricardo Gamon. 20-year operator. Sales → F&I → GSM. Now writes the code. Founder cell number lives in the MSA.
Concern
Answer
Delta-add to the existing MSA. New rooftops onboard against the same contract, the same discount tier (or the next one up if the acquisition crosses a break), and the same CSM.
More detail at /security, /our-stack, and /api-docs. Every claim above is one a CFO can independently verify.
Direct contact for group principals
Group conversations live or die on response time. Every contact below routes to the founder, not a BDR queue.
The founder
Direct
Ricardo Gamon
20-year operator. Sales → F&I → GSM. Now writes the code your stores run on.
Founder cell
813-442-0253Text or call. This is the line a group principal calls. Quarterly principal-to-principal cadence in the MSA.
Connect, message — both work. Reply within 24 hours, weekends included.
Gladius Technologies LLC · Tampa, FL · 2026